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my ad account in turkey sets a ridiculous limit of 40 tl and I've been trying to raise it for about 2 weeks but it won't go up, does anyone know how I can raise it?

I have a prepaid ad account in meta, when I woke up today, my ad account was closed, I tried to pay manually with my card that did not withdraw the money from my prepaid balance, it did not fall into the payment transactions as failed, it does not even try to receive payment, can anyone solve...