compliance documentation for a web design website

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1. Legal Compliance

  • Terms and Conditions
    Outlines the rules users must agree to use the website, including permissible use, disclaimers, and limitations of liability.
  • Privacy Policy
    Explains how user data is collected, stored, and used, complying with data protection laws like GDPR, CCPA, or other regional regulations.
  • Cookie Policy
    Details the use of cookies, including consent mechanisms and how users can manage them.
  • Copyright and Intellectual Property Notices
    Protects ownership of website content and clarifies use rights.
  • Accessibility Statement
    Documents compliance with accessibility standards like WCAG (Web Content Accessibility Guidelines), ADA (Americans with Disabilities Act), or other local regulations.
  • E-commerce Compliance (if applicable)
    Includes adherence to PCI DSS for payment security, refund/return policies, and shipping terms.

2. Accessibility Compliance

  • WCAG Checklist and Conformance
    A documented checklist showing compliance with accessibility standards like WCAG 2.1 AA or WCAG 2.2.
  • Screen Reader and Assistive Technology Testing Logs
    Record of tests conducted using tools like JAWS, NVDA, or VoiceOver.
  • Keyboard Navigation Report
    Documentation of tests ensuring the website can be navigated without a mouse.
  • Color Contrast and Visual Impairment Testing
    Ensures all visuals meet contrast ratio standards (4.5:1 for normal text).

3. Security Compliance

  • SSL/TLS Certificates
    Evidence of encrypted connections to protect user data.
  • Data Breach Response Plan
    Outlines how to respond to and mitigate data breaches.
  • Vulnerability Assessments
    Records of periodic scans and resolutions of security vulnerabilities.
  • Secure Development Practices
    Includes measures like input validation, XSS and SQL injection prevention, and secure password storage.

4. SEO and Marketing Compliance

  • GDPR-Compliant Analytics and Tracking
    Ensures that analytics tools (e.g., Google Analytics) are configured to anonymize user data and obtain consent.
  • Email Marketing Compliance
    Documentation of adherence to laws like CAN-SPAM or GDPR for email marketing.
  • Copyright-Free Content Usage
    Ensures that all images, text, videos, and music used on the website are properly licensed or royalty-free.

5. Performance Standards Compliance

  • Mobile Responsiveness Testing
    Ensures the site meets standards for mobile-friendliness.
  • Load Time and Speed Optimization Documentation
    Includes reports from tools like Google PageSpeed Insights, Lighthouse, or GTmetrix.
  • Browser Compatibility Reports
    Logs of tests across major browsers (e.g., Chrome, Firefox, Safari, Edge).

6. Third-Party Tools and Integrations

  • API and Plugin Documentation
    Ensures third-party integrations comply with security and data protection requirements.
  • License Agreements
    Confirms valid licenses for software, fonts, plugins, and APIs used on the site.

7. Content Compliance

  • ADA and WCAG Language Compliance
    Ensures language is clear, concise, and avoids bias.
  • Alt Text and Metadata Guidelines
    Documents compliance with SEO and accessibility standards for images and metadata.
  • Content Moderation Policies (if applicable)
    For user-generated content, guidelines on monitoring and removing inappropriate material.

8. Testing and Maintenance

  • Testing Logs
    Records of functionality, accessibility, and security tests.
  • Change Management Records
    Logs of updates, patches, or changes made to the website.
  • Incident Logs
    Records of outages, hacks, or other significant issues and their resolutions.

9. Regulatory-Specific Compliance

  • Regional Laws
    Compliance with local laws such as the EU’s GDPR, California’s CCPA, or COPPA for children’s privacy.
  • Industry-Specific Standards (if applicable)
    For example, HIPAA compliance for health-related sites or FINRA for financial services.
 
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