Create a FAQs page for your PrestaShop website and answer all the popular questions your users ask. Make necessary information accessible. https://addons.prestashop.com/en/faq-frequently-asked-questions/16036-frequently-asked-questions-faq-page.html V 3.1.1 Source ...
The categories are not showed when they are empty.
First you need create categories.
Secound write some question and answer. Now is very important. When you create question you need select categories.
Now you can refresh page on faq and you see your question and answer