Designed for support engineers
Fluent Support reinvents Customer Support for support agents by support agents
== Installation ==
if you already have Fluent Support plugin then You have to install this plugin to get the additional features.
Installation Steps:
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1. Goto Plugins » Add New
2. Then click on "Upload Plugins"
3. Then Click "Choose File" and then select the fluent-support-pro.zip file
4. Then Click, Install Now after that activate that.
5. You may need to activate the License, and You will get the license at your WPManageninja.com account.
Manual Install:
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Upload the plugin files to the /wp-content/plugins/ directory, then activate the plugin.
Requires at least: 5.6
Tested up to: 6.4
Stable tag: 1.7.90
Requires PHP: 7.3
== Changelog ==
= v1.7.90 (Date: May 28, 2024) =
* Added - Activity Trends by Time of Day (Pro)
* Added - Integration with Fluent Boards (Pro)
* Added - Integrations Logs
* Added - Upload ticket attachments to their respective ticket folders in Google Drive, organized accordingly (Pro)
* Added - Duplicate or clone workflows (Pro)
* Added - Required option in product field (Pro)
* Fixed - If the site language is not set to English, the workflow always defaults to manual mode
* Fixed - Inbox identifier css issue in all tickets table
* Fixed - If anyone choose View dashboard and draft_reply then it will not show any tickets
* Fixed - Freshdesk ticket migration issue
* Fixed - Zendesk ticket migration issue
* Fixed - Clicking the "Import Tickets" button in the ticket migration module opens multiple modals simultaneously
* Fixed - Issue with Bookmark
* Fixed - When the file name is too long, the file will not upload during ticket creation or in responses
* Fixed - If a restriction is applied to a specific business box, it still appears on the dashboard
* Fixed - MemberPress integration to show separate lists for recurring and non-recurring subscriptions
* Fixed - The WooCommerce widget is not shown on the 'View Customer' page
info:
https://fluentsupport.com/
