What does “suspicious payments in your account” mean?
Google Ads suspicious payment activity means there is a problem with your payment method or information; try to figure out the trouble and solve it immediately.“Your account is suspended – we’ve detected suspicious payments in your account.”
If you see this red notice when you open your Google Ads account, maybe you don’t want to hear this, but now you can no longer use it to run ads, and it’s not that easy to lift the ban.
Why Google Ads account suspended for suspicious payment
Problems with payment methods are a common cause of suspensions. Below are some reasons for Google account was suspended due to suspicious activity:- Credit card linked to another suspended Google Ads account
- Cardholder’s name doesn’t match the account name
- The credit card address doesn’t match the address in your account
- Your bank has blocked your card
- Unpaid Google Ads bill
Credit card linked to another suspended Google Ads account
Most likely because your account shared payment information with another suspended account. There are two important cases to emphasize here:- The other account(s) could have been suspended a while ago
- The other account(s) could have been suspended for any other reason or not necessary for payment problems.
Assume you have the same debit card as another advertiser that sells counterfeit items. Your account may be suspended if Google discovers it is associated with unethical advertising.
Cardholder’s name doesn’t match the account name
The billing name in your Google Ads account should match the cardholder name on the payment card. The suspension reason could be a conflict between your Google billing details and your bank’s information.
The credit card address doesn’t match the address in your account
When using a company credit card, you must enter the official company address and zip code into the account. If you’re using a personal credit card, you must enter your personal information into your billing address.
Your bank has blocked your card
It’s possible that Google hasn’t received your most recent payment because your bank has blocked it. If you use a credit card outside of your nation or region, your bank may cancel the transaction due to suspicious behavior on your card. Check billing – payments to ensure that all past invoices have been paid.
Unpaid Google Ads bill
If you do not pay your advertising costs on time, your account will stop running until you do so. Consider and review any previous Google accounts you may have had: Google Merchant Center, YouTube, AdSense, etc. In this case, however, you’ll receive a different message, “Your service has been suspended due to unpaid invoices”.
You must pay the outstanding balance, contact Google support at , and provide evidence of payment. Alternatively, you wait a few days after making the payment, and they will automatically restore the account once they receive it.
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