En bref
Module will help to get login into customer's account without having their passwordAdmin can log in customer account from the following pages-
- Order Detail Page
- Customer Detail Page
- Top of every page in backend
Search customer by name & email
Description
- Admin can Logged In as Customer without knowing their password.
- Admin can track all the orders and cart from the front end of the customers.
- Admin can get logged in customer account from any page of back office.
- Logs to quickly reconnect to a customer account.
- As a Super Admin, manage employees groups (profiles) who can use this feature.
- Admin can see "Login as Customer" on header on every page in back office.
- Admin can see "Login as Customer" Customer List, Customer Detail page and Order Detail page.
- For security reasons and as a Super Admin, you can see which employees use this feature.
- Keep all the records whenever admin or other employee logged in customer account.
- Display customer information in fronted, if admin logged in customer account from back office.
check_circle_outlineFacilite la gestion de votre SAV
Caractéristiques
New Features -- Since prestashop has changed their admin controller in symfony, We have upgrade our module to support latest version of prestashop.
- No override concept will be followed by the module now.
- New hook added for customer detail page, So Admin can now login to customer account from the customer detail page in backend.
- Employee who logged-in customer account will be recorded.
- Employee will see notification at top when they logged-in customer account.
Module Features -
- Admin can Logged In Customer account without their password.
- Admin can track all the orders and cart from the front end of the customers.
- Admin can get logged in customer account from any page of back office.
- Logs to quickly reconnect to a customer account.
- As a Super Admin, manage employees groups (profiles) who can use this feature.
- From Admin customers and orders pages, log in directly without search the customer.
- For security reasons and as a Super Admin, you can see which employees use this feature
Module Configuration -
- Enabled/Disabled customer logged in feature.
- Show/Hide customer information if admin logged in customer account from back office.
- Show/Hide Login as Customer on order detail page.
- Show/Hide Login as Customer On Customer List and Customer Detail page.
- Show/Hide Login as Customer On header of every page in backend.
- Manage all records, when admin logged in customer account from back office.
Ce que vos clients aimeront
- Enhanced Convenience: Customers can access their accounts quickly and easily without the hassle of remembering and entering a password, which can be particularly helpful for forgetful or busy users.
- Improved User Experience: Streamlining the login process contributes to a better overall shopping experience, reducing friction and frustration during the login or checkout process.
- Reduced Password Fatigue: Customers often use the same password across multiple accounts, which can be a security risk. By reducing the need for passwords, customers can enhance their online security.
- Mobile-Friendly Access: Mobile users, who might find typing passwords on small screens cumbersome, benefit from simplified login methods.
- Email-Based Login: Email-based login links are user-friendly and reduce the risk of users forgetting their passwords. They can simply click on a link sent to their email to access their account securely.