02/05/2022 | Support Board | V 3.4.9
Bug
Fixed bug that was sending the queue message in combination with the offline message.
Bug
Fixed bug related to email piping invalid chars in subject.
Bug
Fixed bug related to new online user notification.
Bug
Fixed bug related to online status check.
Bug
Fixed bug related to email piping.
Bug
Fixed bug related to RTL design.
Bug
Fixed bug related to email notifications when Dialogflow human takeover is active.
Bug
Fixed bug related to duplicated Slack messages from email piping.
Bug
Fixed bug related to codes displaying.
Bug
Fixed bug related to red counter notification.
Bug
Fixed bug related to email notificaitons to agents when queue is active and no agents are online.
New feature
Option to filter conversations based by channel and department.
New feature
Use SHIFT + ENTER to make a breakline in the admin area.
New feature
Option to set a default department for conversations generated via email piping.
Optimization
Automatic translations are now compatible with emails and messaging platform messages.
Api
New arguments 'department', 'source' for PHP API function 'sb_get_conversations()' and WEB and JS API AJAX function 'get-conversations'.
28/03/2022 | Support Board | V 3.4.8
Bug
Fixed bug related to red counter notifications.
Bug
Fixed bug related to duplicated automation messages.
Bug
Fixed bug related to error notifications and required fields when creating or updating a user or admin.
Optimization
Push notifications now support image previews.
Info
The setting saved replies has been moved to Settings > Admin.
