Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create support ticketing. It allows live chatting, posting articles, and FAQs. It supports the creation of multiple departments and user roles based on your needs.
Requirements:
- Linux Hosting
- PHP Version 7.2+
- MySQL Database
- Internet Connection
- mod_rewrite (for URL Rewriting)
- mbstring
- GD Library
- cURL
- Mail and SMTP
- ZipArchive
- DOM Extension
Live Demo:
Login
Super Admin: superadmin@website.test
Agent: agent@website.test
User: user@website.test
Password (All Roles): 12345678
NOTE: In the demo mode, some of the actions are disabled.
Info: https://codecanyon.net/item/z-desk-support-tickets-system-with-knowledge-base-and-faqs/33454477Changelog:
Version 2.1 (04 October 2023)
- Added 2FA (via Email)
- Added Change Ticket Department Option
- Added Change Ticket Priority Option
- Added Change Chat Department Option
- Improved Notifications System
- Minor Improvements