Demo Link : Click
Let your customers eliminate wrong orders
Say, you were choosing between two T-shirts. When you finally decide which one you want, you place the order, but a few moments later, you change your mind and want to choose the other one. What to do? Usually, you need to refund products, or write an email to the vendor and ask to change the item or annul the purchase. It may take a long time. With Magento 2 Cancel Orders extension, processing recordings can be annulled by a customer on the ‘My Orders’ page.Show cancellation details and add notes
To make sure that the cancellation request has been processed, shoppers may easily check the status of each item by clicking the ‘View Order’ button, where the date and the reason for cancellation are displayed. Moreover, customers may see if store admins left any notes for their requests.
Collect info with a confirmation popup
If you want to collect valuable info about cancellation details, just enable a confirmation popup with a user-friendly comment field. By letting customers add their comments, you will avoid the issues with misunderstanding and reduce the time spent on document processing. To find out the most common reasons, you can add a list with reasons for elimination to the confirmation popup. All details a customer provides in this window will be shown in the order section in the admin panel.Make a popup informative
Due to flexible settings, store admins can add notes to the popup to provide customers with extra details. For example, you may highlight the terms of the cancellation process or ask users to fill in particular details. To make sure the needed info will be specified, it is possible to set a reason dropdown and a comment field as required for cancellation.Schedule an Automatic Cancellation for Pending Orders
Auto cancel pending buys after a certain period
To keep stock data always relevant and reduce the number of manual tasks, now store admins can auto cancel Magento 2 pending orders. You may limit docs lifetime by specifying the particular time of creation that will be available for cancellation. Leave the field empty to apply auto annulation for all pending purchases. Such recordings will be placed in a separate Cancel Orders Grid. Customers, in their turn, will get notifications about the cancellation (the appropriate email template is included).Limit cancellation by statuses
To make revocation more adjustable, you may select the necessary order statuses to which automatic cancellation will be applicable. Thus, it is possible to auto process items with the Pending and Pending Payment status to get rid of multiple unpaid orders at once. To avoid possible mistakes, auto cancel of processing Magento 2 orders can't be applied.
