Customer Service : automatic responses Module
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This module allows you to automatically send predefined messages to your customers' after-sales service questions according to a research pattern.
What this module does for you
event_available Improve customer service management
Time saving
Improved after-sales service thanks to the automatic sending of responses as soon as possible
Increased customer satisfaction
What your customers will like
The customer will no longer wait for an answer to his after-sales service question, it will be sent automatically.
Features
Setting up your search patterns (possibility to use regular expressions)
Assignment of a predefined message that can be sent to each customer's first message or to all
Possibility to send the message one or more times during the conversation
Possibility to send several messages according to different research models if the customer's question lends itself to it
Automatic sending of a predefined message if the search pattern is empty
Possibility to change the order of the list thanks to a "drag and drop" and thus to classify them in order of importance
Possibility to choose the sender of the message
DOWNLOAD
INFO
This module allows you to automatically send predefined messages to your customers' after-sales service questions according to a research pattern.
What this module does for you
event_available Improve customer service management
Time saving
Improved after-sales service thanks to the automatic sending of responses as soon as possible
Increased customer satisfaction
What your customers will like
The customer will no longer wait for an answer to his after-sales service question, it will be sent automatically.
Features
Setting up your search patterns (possibility to use regular expressions)
Assignment of a predefined message that can be sent to each customer's first message or to all
Possibility to send the message one or more times during the conversation
Possibility to send several messages according to different research models if the customer's question lends itself to it
Automatic sending of a predefined message if the search pattern is empty
Possibility to change the order of the list thanks to a "drag and drop" and thus to classify them in order of importance
Possibility to choose the sender of the message
