PrestaShop Help Desk/Support Ticket module allows you to manage and track pre and post sale support inquiries. Create multiple departments to effectively manage inquiries. Let customers manage their support tickets from My Account section.
Product link: https://addons.prestashop.com/en/cu...tomer-support-management-system.html#overview
Product link: https://addons.prestashop.com/en/cu...tomer-support-management-system.html#overview