Internal server error" notification

[rimas06]

I'm running 1.7.5.0, and almost every time I clear my cache from BO, or save a translation from BO, I get "Internal server error" notification and after that the site (BO and FO) is completely dead. Immediate error 500 on every page load.
I've checked my server logs and it was full of fatal errors: "Failed opening required ....../var/cache/prod/appParameters.php"
I've noticed that file has permissions set to 0. When I chmod it do e.g. 644, the site works fine again as long as I'm not saving translations, clearing cache (and probably doing some other tasks as well in BO).
I've tried chmoding the entire PrestaShop directory recursively to 755, but no luck. What might be the issue?
Thank you.

 

[tali656]

It is really hard to know without site in front...

 

[rorob81]

What is the PHP version installed ?

 

[freiserk]

I'm running 1.7.5.0, and almost every time I clear my cache from BO, or save a translation from BO, I get "Internal server error" notification and after that the site (BO and FO) is completely dead. Immediate error 500 on every page load.
I've checked my server logs and it was full of fatal errors: "Failed opening required ....../var/cache/prod/appParameters.php"
I've noticed that file has permissions set to 0. When I chmod it do e.g. 644, the site works fine again as long as I'm not saving translations, clearing cache (and probably doing some other tasks as well in BO).
I've tried chmoding the entire PrestaShop directory recursively to 755, but no luck. What might be the issue?
Thank you.

If work with linux use:

Delete everything inside: /var/cache/

Now fix permissions: (pointing to the corresponding root)

sudo chown -R nobody:nogroup /usr/local/lsws/.../
sudo find /usr/local/lsws/..../ -type d -exec chmod 755 {} \;
sudo find /usr/local/lsws/..../ -type f -exec chmod 644 {} \;

Test...

See with module file_permisions. (Atach)

 

[darksabi]

Thanks alot nice info, nice share perfect

Post automatically merged: Feb 24, 2022

Thanks alot for info and share

If work with linux use:

Delete everything inside: /var/cache/

Now fix permissions: (pointing to the corresponding root)

sudo chown -R nobody:nogroup /usr/local/lsws/.../
sudo find /usr/local/lsws/..../ -type d -exec chmod 755 {} \;
sudo find /usr/local/lsws/..../ -type f -exec chmod 644 {} \;

Test...

See with module file_permisions. (Atach)