Prestashop Helpdesk - Manage your pre-sale and post-sale queries

[kyayimam]

Prestashop Helpdesk - Manage your pre-sale and post-sale queries easily with the prestashop helpdesk module. With this module visitors can create tickets regarding the issues/queries and admin will receive, process and respond to the tickets.

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Using this module admin can create groups, agents and can assign different type of queries accordingly to the groups or agents. Once the ticket is generated by visitor/buyer, then the ticket based on type of query can be seen by the associated groups or agents . Admin can store all the data i.e. Help tickets, customer information, order information in one convenient location.
Prestashop Helpdesk Features -

 

[freiserk]

Version 1.0.0 !!!

Latest version: 4.2.1

You outdo yourself in putting shit !!!

 

[Fr3mkas]

thank you for sharing this with us. u are an amazing person, continue being like that

 

[pawelxx99l]

it's probably an old version from what I see, it's now version 5.2

 

[programac]

this module admin can create groups, agents and can assign different type of queries accordingly to the groups or agents