RSTickets!Pro 3.0.1

[Dano]

RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs. A help desk ticketing system will allow you to provide prompt and efficient support to your clients. RSTickets!Pro comes by default with an integrated knowledgebase system, thus allowing staff members to decrease response time and improve efficiency.

• Easy to set up
• Provides a safe and private environment for customers
• Able to create and reply to tickets directly through emails
• Multiple email notifications to both customers and staff
• Knowledgebase system
• Custom fields available for departments
• Tickets allow uploads
• Rating system for tickets
• Reports generation

 

[hhgh4269]

Thanks for this

 

[lightoftrus]

thanks ... i was looking for this

 

[alenteam]

Thanks

 

[Dano]

Update to 3.0.3

 

[dembe]

Thank you

 

[yanis]

thanks

 

[fbfert]

Very Nice man!

 

[bluebier]

Thank you

thanks

 

[dteamturkey]

thanks

 

[Thisisamember]

tried

 

[box_addons]

Thank you

 

[chinchoso]

me gustaria probarlo. muchas gracias por el aporte

 

[bfrontier0002]

thank you for sharing this software very helpful

 

[urtz]

Many thanks for share this, have a nice day

 

[palangshu]

RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs. A help desk ticketing system will allow you to provide prompt and efficient support to your clients. RSTickets!Pro comes by default with an integrated knowledgebase system, thus allowing staff members to decrease response time and improve efficiency.

• Easy to set up
• Provides a safe and private environment for customers
• Able to create and reply to tickets directly through emails
• Multiple email notifications to both customers and staff
• Knowledgebase system
• Custom fields available for departments
• Tickets allow uploads
• Rating system for tickets
• Reports generation

Hi bro, can you kindly upload the latest version of the component. This will be much appreciated. Thank you.

 

[Dano]

Hi bro, can you kindly upload the latest version of the component. This will be much appreciated. Thank you.

Sorry, I don't have it... I'm looking for it too

 

[majidalavi]

i was looking for this, thanks for share this.

 

[Dano]

New update : version 3.0.13 (August 2, 2022)

Post automatically merged: Sep 2, 2022

Update 3.0.17

Post automatically merged: Jan 9, 2023

09 Jan 2023

Version 3.0.18​

• Updated - 'Assigned To' dropdown will now only show the current ticket's departments.
• Fixed - IPv6 addresses could not be stored in Joomla! 4 or were truncated in Joomla! 3
• Fixed - Clearing the 'From' or 'To' calendar fields in Joomla! 3 would not reset the tickets search.
• Fixed - Some custom fields could throw an error on PHP 8.1

Post automatically merged: Jan 14, 2023

13 Jan 2023
Version 3.0.19
Added - 'Reply To' and 'Reply To Name' options for the email setup.
Updated - IP address now takes into account the 'Behind Load Balancer' setting from Global Configuration.
Updated - Bumped minimum requirements to use Joomla! 3.9.0+
Updated - Some CSS declarations for the Dashboard menu item.
Fixed - Captcha rendering on PHP 8.1+ could throw some deprecated notices.

 

[pantakos]

Thank you ! This is was I was looking for!